"Natural Onsen, massage chairs, breakfast buffet and wonderful French restaurant."
Steve from United States
read full review
"There's multiple onsen's on site that are fabulous."
David from Canada
read full review
"We saved a lot of money on dinners since they had free wine, soups, miso, udon, etc every afternoon."
Mazen from United States
read full review
Hotel Sierra Resort Hakuba is a 4-star hotel in the mountains, featuring outdoor hot springs and award-winning cuisine. Guests can experience free WiFi in public areas, a complimentary breakfast, and convenient access to skiing activities nearby. This Hakuba hotel boasts a range of modern accommodations equipped with essential amenities.
Rooms & Amenities
The non-smoking rooms at Hotel Sierra Resort Hakuba are appointed with flat-screen TVs, tea/coffee makers, and en suite bathrooms featuring deep soaking bathtubs. Additional amenities include warm wooden furniture and complimentary toiletries. Family rooms with multiple beds and a separate living room are also available.
Dining & Bar Options
The hotel's restaurant offers seasonal specialties crafted by prizewinning chef Pierre Kanazawa, who blends local organic ingredients with European techniques. Guests can enjoy meals in an elegant atmosphere. A bar/lounge is also available for refreshments.
Leisure Activities
Hotel Sierra Resort Hakuba provides recreational amenities, including access to hot springs, a spa tub, and ski storage. Guests can engage in various activities such as canoeing, rafting, and mountain biking during the summer months. Free shuttle service is available to several ski resorts, including Tsugaike Ski Resort and Hakuba Iwatake Ski Resort.
Services & Transportation
Additional hotel features include complimentary newspapers in the lobby, limo/town car service, and multilingual staff. Free self parking is offered on-site for guests. Nearby, Kusukawa bus station is a 3-minute walk away, providing easy transportation access to the area.
Must-do experiences
Try the famous Hakuba apple pie at the local bakery, Boulangerie M.
Hike up to the Tsugaike Nature Park for stunning views of the Alps.
Visit the Hakuba Olympic Museum for a glimpse into the 1998 games.
Relax in the onsen at Yamanaka family bath for a traditional experience.
Savor fresh sushi at Sushitei, a hidden gem loved by locals.
View all
Select your room type
The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals
Grand Twin Room
2 persons
36 m²
2 Single beds
Shower
Heating
room details
Grand Double Room
2 persons
36 m²
1 King-size bed
Shower
Heating
room details
Junior Suite
4 persons
57 m²
2 Single beds
Shower
Heating
room details
Family Suite
2 persons
57 m²
4 Single beds
Shower
Coffee machine
room details
Click button to see more rooms
Show all rooms
Show all roomsLess
Price and Room Availability Calendar
Check availability and prices for your dates now!
Facilities
The hotel offers amenities for your comfortable stay and unforgettable experiences
General
No smoking on site
Free Wi-Fi
Parking
Safe deposit box
24-hour reception
No pets allowed
Security
Luggage storage
Ski storage
Lift
Vending machines
Smoke detectors
Fire extinguishers
Key card access
Sports & Fitness
Skiing
Billiard tables
Darts
Table tennis
Guest Parking
Electric kettle
Services
Free shuttle service
Housekeeping
Ski equipment hire
Laundry
Ski pass vendor
Dining
Restaurant
Special diet menus
Business
Meeting/ Banquet facilities
Children
Cots
Children's menu
Children's play area
Spa & Leisure
Seasonal outdoor pool
Karaoke
Garden area
Leisure/ TV room
Massage
Hot spring bath
Open-air bath
Public Bath
Room features
Air conditioning
Heating
Terrace
Bathroom
Free toiletries
Self-catering
Electric kettle
Media
Flat-screen TV
AM/FM alarm clock
Show more
Dining Onsite
At Hotel Sierra Resort Hakuba, two exceptional dining venues await, each offering distinct culinary delights that invite guests to indulge in authentic flavors and warm ambiance. Whether relishing French cuisine or indulging in delectable Chinese fare, every meal here is an opportunity to create lasting memories in a family-friendly setting.
メインダイニング
French
Ambiance
Family-friendly dining space with a welcoming atmosphere, perfect for gatherings.
Key Offerings
Delight in vegetarian options and classic French dishes, served with a touch of elegance.
Reservation
Recommended.
Open for dinner from 19:30 to 21:00, daily.
中国料理白馬飯店
Chinese
Ambiance
Casual setting ideal for families, evoking warmth and comfort for an enjoyable evening.
Key Offerings
Taste traditional Chinese dishes, with flavors reflecting the rich culinary heritage of the region.
Reservation
Not needed.
Open for dinner from 17:30 to 21:30, daily except Thursday.
Ochiraku Shizen Park features scenic trails and serene landscapes, perfect for a peaceful stroll or picnic amidst nature.
Hakuba Iwatake Ski Field
25 minutes' walk
Hakuba Iwatake Ski Field offers diverse skiing options with spectacular mountain views suitable for all skill levels.
Tsugaike Kogen Ski Resort
10 minutes' drive
Tsugaike Kogen Ski Resort boasts extensive runs and a vibrant après-ski scene, ideal for families and adventure seekers.
Maeyama Hyakutai Kannon
25 minutes' walk
Maeyama Hyakutai Kannon is a cultural site with stunning views and a serene atmosphere, attracting both pilgrims and tourists.
Skiing at Iwatake
25 minutes' walk
Skiing at Iwatake provides thrilling runs and slalom courses for enthusiasts. Gear rentals and lessons available on-site.
Relaxing at Iwatake Onsen
25 minutes' walk
Iwatake Onsen offers soothing hot springs, perfect for relaxation after a day on the slopes. Reservations recommended for busy hours.
Mountain Biking at 白馬岩岳mtb Park
20 minutes' walk
Challenge yourself with biking trails at 白馬岩岳mtb Park, featuring varied terrains and rental services for all skill levels.
Hiking in Tsugaike Natural Park
27 minutes' drive
Tsugaike Natural Park offers scenic hiking trails amidst breathtaking landscapes, making it ideal for nature lovers and photographers.
Kikyou Sushi
5 minutes' drive
Kikyou Sushi delivers authentic Japanese cuisine in a cozy setting, renowned for its fresh sushi and seasonal specialties.
Shokudo Nozomi
16 minutes' walk
Shokudo Nozomi offers homestyle Japanese dishes in a friendly atmosphere, serving favorites like ramen and donburi. Reservations advised.
The Pub
5 minutes' drive
The Pub is a lively venue serving international dishes alongside craft beers, perfect for casual dining with friends or family.
Café Aoyama
10 minutes' drive
Café Aoyama features a cozy ambience and a menu focusing on farm-to-table ingredients, specializing in seasonal dishes and desserts.
Hakuba Mini Train Park
40 minutes' drive
Hakuba Mini Train Park is family-friendly, offering mini trains and scenic areas perfect for kids and family outings.
Karasawa Theatre
10 minutes' drive
Karasawa Theatre hosts various performances, including concerts and plays, appealing to culture lovers and local residents alike.
Bar Mellow
10 minutes' drive
Bar Mellow features a relaxed atmosphere with live music events on weekends, making it ideal for unwinding with drinks.
Hakuba Ski Club
35 minutes' drive
Hakuba Ski Club organizes seasonal events, perfect for meeting fellow skiing enthusiasts and enjoying communal activities.
Getting around
City Centre
Hakuba6 min
·
3.9
km
Airports
Shinshu-Matsumoto Airport (MMJ)113 min
·
75.0
km
Toyama Airport (TOY)194 min
·
128.8
km
Reviews and Ratings
Feedback from previous guests about their experience.
Guest reviews
5.0/10
based on 5 reviews
8.9
8.9/10 based on 198 reviews
Grace
United Kingdom,
February
2025
8.2/10
Our stay at the resort was delightful, marked by an impressive onsen experience and spacious accommodations. While the food was excellent and offered variety, the prices were on the higher side. Overall, it was a fantastic getaway for skiing, despite being slightly distant from the central areas.
Rooms
8.0
The room we had was quite spacious, allowing us to relax and hang our ski clothes to dry comfortably. However, it often felt too hot due to the central heating, which made it a bit uncomfortable at times.
Service
9.0
The service was excellent, with the staff going above and beyond to assist us with our inquiries and provide support whenever needed. They made us feel welcome throughout our stay.
Location
Dining
8.0
Dining was a highlight, with a fantastic breakfast buffet featuring both Japanese and Western options and an exquisite 5-course dinner. However, I found the prices for dinner to be rather steep.
Facilities
8.0
The facilities were impressive, especially the onsens, which were clean and relaxing. They also offered fun amenities like massage chairs, although I wish there were more recreational options available.
Elijah
United Kingdom,
November
2024
9.2/10
We had a wonderful stay at Hotel Sierra Resort, surrounded by stunning winter landscapes. The private onsens were a fantastic way to unwind after a day on the slopes, and the dining experience exceeded our expectations with amazing breakfast and dinner options. However, the hotel is a bit far from the central bus station, which can add some inconvenience if you miss the shuttle. Overall, it was a fantastic trip, and we'd love to return!
Rooms
10.0
The rooms were spacious, featuring heated flooring and gorgeous views of the forest. We enjoyed the complimentary drinks and snacks available throughout the day, which added a nice touch to our stay.
Service
10.0
The staff was extremely helpful and attentive, going above and beyond to meet our needs, including offering assistance with local ski passes and transportation.
Location
8.0
Although the hotel is about a 15-minute ride from the central Hakuba bus station, it was conveniently situated along the public bus line that connects to various ski resorts, making it easy to explore the area.
Dining
9.0
Dining at the hotel was a delight, with a rich breakfast buffet featuring both Japanese and Western dishes and a unique fusion dinner menu that changed nightly.
Facilities
9.0
The facilities, including the private onsens and a comfortable lounge area, provided a relaxing environment that complemented our ski trip nicely.
Camila
United Kingdom,
November
2024
7.0/10
I had mixed feelings about my stay at this resort. The views were truly stunning and the private bath was a lovely feature, but the overall experience felt overshadowed by the outdated room condition and high prices. While I enjoyed the Onsen and the beautiful surroundings, the value for money just didn't seem right.
Rooms
6.0
The room was spacious and well laid out, but it had a vintage flair that felt a bit worn down. It could use some updates to match the lovely views outside.
Service
7.0
Service was adequate, but I found getting around cumbersome and at times, the responsiveness of staff was lacking, especially during peak hours with other guests.
Location
9.0
The location was absolutely breathtaking, with stunning views of the surrounding mountains. It was easy to relax and enjoy nature, which made for a lovely backdrop to our stay.
Dining
5.0
Dining options were available but felt overpriced for what was offered. The food quality was fine but didn't match my expectations considering the costs.
Facilities
8.0
The Onsen facilities stood out and were a fantastic way to unwind after a day of skiing. I really appreciated that, despite the other shortcomings.
George
United Kingdom,
October
2024
9.2/10
I had a wonderful stay at Sierra Resort, where the stunning winter setting and the amazing facilities truly stood out. The rooms were spacious and offered beautiful views of the snow-covered garden, though it was a bit of a trek to the main town for dinner options. The dining experience was exceptional, especially the delicious breakfasts and multi-course dinners. Overall, it was fantastic value for money, but I recommend keeping an eye on the bus schedules, as the location is a bit far from the ski fields and shops.
Rooms
9.0
The rooms were large and comfortable, offering beautiful views of the garden covered in snow.
Service
10.0
The staff were incredibly helpful, assisting with dinner reservations and transport arrangements.
Location
7.0
While the hotel is in a beautiful setting, it's about a 15-minute ride from the main town and ski fields, which requires planning for transport.
Dining
10.0
The dining options were fantastic, with a great breakfast buffet and delicious multi-course dinners that I really enjoyed.
Facilities
10.0
The hotel features luxurious amenities, including private onsens and a comfortable lounge area to relax after a day on the slopes.
Connor
United Kingdom,
September
2024
9.2/10
We had an amazing stay at the resort, surrounded by a stunning winter landscape and with exceptional onsen facilities. The staff was incredibly accommodating, helping us navigate local dining and ski options effortlessly. Although dining at the hotel was a bit pricey, the quality was noteworthy. The room was spacious and well-furnished, but the distance from the main bus station can be inconvenient if you miss a shuttle.
Rooms
9.0
Our room was spacious and offered beautiful views into the forest. It was equipped with heated flooring which was a delightful touch.
Service
10.0
The service was top-notch; the staff went above and beyond to assist with our ski bookings and dining arrangements. They truly catered to our every need, which made our stay even better.
Location
8.0
The location is breathtaking, with views of the mountains and easy access to nearby ski slopes. However, it can be quite far from the central bus station, requiring planning.
Dining
9.0
The dining experience was quite delightful; breakfast and dinner were included, and the quality of food was excellent, though the dinner options might not cater to picky eaters.
Facilities
10.0
The onsen facilities were extraordinary, offering a relaxing escape after a day on the slopes, alongside other recreational areas for families.
Want to see exclusive early booking offers?
Access special rates now and plan your next wellness retreat!
Check Rates
Property information and rules
Check-in
from 15:00-23:59
Check-out
from 06:00-10:00
Guest Parking
Private parking is possible on site for free.
Internet
is available in for free.
Breakfast
At the hotel Sierra Resort Hakuba guests are invited to a full breakfast served for free.
Pets
Pets are not allowed.
Number of rooms:
66
Former name
Sierra Resort Hakuba
FAQs
About Hotel Sierra Resort Hakuba
How far is Hotel Sierra Resort Hakuba from Matsumoto Airport?
The hotel is 75 km from Matsumoto Airport.
What ski resorts are close to Hotel Sierra Resort Hakuba?
The hotel is a 5-minute ride from Tsugaike and Iwatake ski resorts, and a 10-minute ride from Happo-One Ski Resort.
What are the check-in and check-out times at Hotel Sierra Resort Hakuba?
Check-in is at 15:00 and check-out is by 10:00.
Does Hotel Sierra Resort Hakuba offer any on-site dining options?
The hotel features two on-site restaurants offering vegetarian, Chinese, and French cuisines.
Are there outdoor activities available at Hotel Sierra Resort Hakuba?
Activities such as canoeing, rafting, and mountain biking are available during the summer.
Is parking available at Hotel Sierra Resort Hakuba?
Free private parking is available on-site, and no reservation is needed.
What amenities do the rooms at Hotel Sierra Resort Hakuba include?
Rooms include air conditioning, a flat-screen TV, a tea/coffee maker, and a private bathroom with a bathtub.
Does Hotel Sierra Resort Hakuba provide any wellness services?
The hotel offers access to outdoor hot springs, a spa tub, and in-room massage services upon request.
What family-friendly services does Hotel Sierra Resort Hakuba provide?
The hotel offers children's play areas and a children's menu.
What recreational amenities are available at Hotel Sierra Resort Hakuba?
Guests can enjoy billiards, darts, karaoke, and table tennis on-site.
How far is Hotel Sierra Resort Hakuba from the city centre?