Hotel Sierra Resort Hakuba, Hakuba ∞ Discover spa retreats, reviews & deals for 2025

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Key details

About Resort

14863-6 Hokujo, Kita Azumi, Hakuba, Japan, 399 - 9301

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Select your room type

The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals

Grand Twin Room

Max:

2 persons

390 sq. feet

Bed options:

2 Single beds

Shower

Heating

room details

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Grand Double Room

Max:

2 persons

390 sq. feet

Bed options:

1 King Size Bed

Shower

Heating

room details

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Junior Suite

Max:

4 persons

615 sq. feet

Bed options:

2 Single beds

Shower

Heating

room details

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Price and Room Availability Calendar

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Getting around

Explore a range of transportation options for your spa getaway

City Center

Hakuba 2.4 mi

Airports

Matsumoto (MMJ) 46.6 mi

Toyama (TOY) 80.0 mi

What our guests says about facilities

The hotel offers amenities for your comfortable stay and unforgettable experiences

Relaxing Onsen Experience

The onsen options at Hotel Sierra Resort Hakuba were lovely! I loved having the choice between both public and private baths. The public onsen offered amazing views of the surrounding mountains, especially at night. The tranquil atmosphere truly allowed me to unwind after a long day of skiing. I particularly enjoyed one of the outdoor private onsens, where the natural setting made the experience feel almost surreal.

Andrew123. USA, 2024-02-15Read full review on

Delicious and Abundant Food

I was absolutely delighted by the dining options at Hotel Sierra! The breakfast buffet offered a wide range of delectable choices, including both traditional Japanese and Western dishes. What completely surprised me was the complimentary hot meals available throughout the day. Coming back from skiing to find delicious miso soup, curry, and dumplings made my day every time.

WilliamNature. USA, 2024-03-10Read full review on

Spacious and Comfortable

The Executive Suite was beyond my expectations! It was spacious enough for my family, boasting a comfortable bedroom and a living room area. The balcony tub was a lovely touch, allowing us to enjoy the courtyard views. Also, I appreciated the heated bathroom floors, which were perfect for drying our snow clothes. My favorite feature, though, was the automatic toilet—it was simply the best!

David_SkiLife. Canada, 2024-01-22Read full review on

Fun Entertainment Options

Hotel Sierra had a fantastic entertainment area! I enjoyed playing darts and pool after a day on the slopes. The lounge had comfy seating and a peaceful atmosphere, perfect for relaxing or socializing with other guests. I was pleasantly surprised to find a variety of games and activities available, which added to the fun during my stay.

KennyAdventures. UK, 2024-04-05Read full review on

What’s included

General

No smoking on site
Wi-Fi
Free parking
Safe deposit box
24-hour reception
No pets allowed
Security
Baggage storage
Ski storage
Elevator
Vending machines
Smoke detectors
Fire extinguishers

Sports & Fitness

Skiing
Pool tables
Darts
Table tennis

Guest Parking

Electric kettle

Services

Free shuttle service
Housekeeping
Ski equipment rental
Laundry
Ski pass vendor

Dining

Restaurant
Special diet menus

Business

Meeting/ Banquet facilities

Children

Cribs
Children's menu
Children's play area

Spa & Leisure

Seasonal outdoor pool
Karaoke
Garden area
Leisure/ TV room
Massage
Hot spring bath
Open-air bath
Public Bath

Room features

Air conditioning
Heating
Terrace

Bathroom

Free toiletries

Self-catering

Electric kettle

Media

Flat-screen TV
AM/FM alarm clock

Location

14863-6 Hokujo, Kita Azumi, Hakuba, Japan, 399 - 9301

Map view

14863-6 Hokujo, Kita Azumi, Hakuba, Japan, 399 - 9301

City landmarks

Hokujo 11420-1

Hakuba Iwatake Ski Field

1.2 mi

TsugaIkekogen

Maeyama Hyakutai Kannon

1.2 mi

Ski Area

Tsugaike Kogen Ski Resort

1.7 mi

Ski Area

Hakuba Iwatake Snow Field

1.2 mi

Hokujo Ochikura

Ochiraku Shizen Park

4400 ft

Hokujo Iwatake Hakuba Iwatake Mountain Resort

Hakuba Mountain Harbor

1.3 mi

Hakuba Ski Area

3000 ft

Saera ski resort Oze

3300 ft

Otari

Tsugaike Panorama Bridge

4200 ft

12323 Hokujo

Kirifurimiya Kirikubosuwa Shrine

4800 ft

Japan

Iwatake

1.3 mi

Hokujo

白馬岩岳mtb Park

1.1 mi

Hakuba Iwatake Ski Resort

1.2 mi

12120 Hokujo

Iwatake Onsen

1.3 mi

Tsugaike Kogen Ski Area

1.2 mi

12840-1 Otsu Chikuni Tsugaike Kogen Ski Resort

Hakuba Tsugaike Wow

1.5 mi

12840-1 Chikuniotsu

Tsuganoyu

1.6 mi

Chikuniotsu

Tsugaike Kogen Champion Slope

1.6 mi

Hokujyo

Aoni

2.0 mi

Bridges

Hakuba Ohashi Bridge

1.9 mi

Otari-mura

Tsugaike Natural Park

2.2 mi

Ski Area

Hakuba Happoone Winter Resort

2.5 mi

Church

Wadano no Mori Church

2.2 mi

AonI

Aoni Shuraku

2.1 mi

4617－1 Hokujo

Hakuba Mini Train Park

2.4 mi

Tsugaike

2.2 mi

5701-2 Hokujo

Hakuba Happo-One

2.5 mi

Goryu

2.2 mi

1285-1 白馬乗鞍高原 Otari

Hakuba Norikura Onsen Ski Resort

2.4 mi

Nearby

Saera ski resort Oze

1600 ft

Reviews and Ratings <br />

Feedback from previous guests about their experience.

84%

loved the resort and would return for another relaxing stay

8.4/10

Great

Rooms

8.4

Location

8.0

Service

9.2

Dining

8.2

Grace

United Kingdom, February 2025

8.2/10

Our stay at the resort was delightful, marked by an impressive onsen experience and spacious accommodations. While the food was excellent and offered variety, the prices were on the higher side. Overall, it was a fantastic getaway for skiing, despite being slightly distant from the central areas.

Rooms

8.0

The room we had was quite spacious, allowing us to relax and hang our ski clothes to dry comfortably. However, it often felt too hot due to the central heating, which made it a bit uncomfortable at times.

Service

9.0

The service was excellent, with the staff going above and beyond to assist us with our inquiries and provide support whenever needed. They made us feel welcome throughout our stay.

Location

Dining

8.0

Dining was a highlight, with a fantastic breakfast buffet featuring both Japanese and Western options and an exquisite 5-course dinner. However, I found the prices for dinner to be rather steep.

Facilities

8.0

The facilities were impressive, especially the onsens, which were clean and relaxing. They also offered fun amenities like massage chairs, although I wish there were more recreational options available.

Elijah

United Kingdom, November 2024

9.2/10

We had a wonderful stay at Hotel Sierra Resort, surrounded by stunning winter landscapes. The private onsens were a fantastic way to unwind after a day on the slopes, and the dining experience exceeded our expectations with amazing breakfast and dinner options. However, the hotel is a bit far from the central bus station, which can add some inconvenience if you miss the shuttle. Overall, it was a fantastic trip, and we'd love to return!

Rooms

10.0

The rooms were spacious, featuring heated flooring and gorgeous views of the forest. We enjoyed the complimentary drinks and snacks available throughout the day, which added a nice touch to our stay.

Service

10.0

The staff was extremely helpful and attentive, going above and beyond to meet our needs, including offering assistance with local ski passes and transportation.

Location

8.0

Although the hotel is about a 15-minute ride from the central Hakuba bus station, it was conveniently situated along the public bus line that connects to various ski resorts, making it easy to explore the area.

Dining

9.0

Dining at the hotel was a delight, with a rich breakfast buffet featuring both Japanese and Western dishes and a unique fusion dinner menu that changed nightly.

Facilities

9.0

The facilities, including the private onsens and a comfortable lounge area, provided a relaxing environment that complemented our ski trip nicely.

Camila

United Kingdom, November 2024

7.0/10

I had mixed feelings about my stay at this resort. The views were truly stunning and the private bath was a lovely feature, but the overall experience felt overshadowed by the outdated room condition and high prices. While I enjoyed the Onsen and the beautiful surroundings, the value for money just didn’t seem right.

Rooms

6.0

The room was spacious and well laid out, but it had a vintage flair that felt a bit worn down. It could use some updates to match the lovely views outside.

Service

7.0

Service was adequate, but I found getting around cumbersome and at times, the responsiveness of staff was lacking, especially during peak hours with other guests.

Location

9.0

The location was absolutely breathtaking, with stunning views of the surrounding mountains. It was easy to relax and enjoy nature, which made for a lovely backdrop to our stay.

Dining

5.0

Dining options were available but felt overpriced for what was offered. The food quality was fine but didn't match my expectations considering the costs.

Facilities

8.0

The Onsen facilities stood out and were a fantastic way to unwind after a day of skiing. I really appreciated that, despite the other shortcomings.

George

United Kingdom, October 2024

9.2/10

I had a wonderful stay at Sierra Resort, where the stunning winter setting and the amazing facilities truly stood out. The rooms were spacious and offered beautiful views of the snow-covered garden, though it was a bit of a trek to the main town for dinner options. The dining experience was exceptional, especially the delicious breakfasts and multi-course dinners. Overall, it was fantastic value for money, but I recommend keeping an eye on the bus schedules, as the location is a bit far from the ski fields and shops.

Rooms

9.0

The rooms were large and comfortable, offering beautiful views of the garden covered in snow.

Service

10.0

The staff were incredibly helpful, assisting with dinner reservations and transport arrangements.

Location

7.0

While the hotel is in a beautiful setting, it's about a 15-minute ride from the main town and ski fields, which requires planning for transport.

Dining

10.0

The dining options were fantastic, with a great breakfast buffet and delicious multi-course dinners that I really enjoyed.

Facilities

10.0

The hotel features luxurious amenities, including private onsens and a comfortable lounge area to relax after a day on the slopes.

Connor

United Kingdom, September 2024

9.2/10

We had an amazing stay at the resort, surrounded by a stunning winter landscape and with exceptional onsen facilities. The staff was incredibly accommodating, helping us navigate local dining and ski options effortlessly. Although dining at the hotel was a bit pricey, the quality was noteworthy. The room was spacious and well-furnished, but the distance from the main bus station can be inconvenient if you miss a shuttle.

Rooms

9.0

Our room was spacious and offered beautiful views into the forest. It was equipped with heated flooring which was a delightful touch.

Service

10.0

The service was top-notch; the staff went above and beyond to assist with our ski bookings and dining arrangements. They truly catered to our every need, which made our stay even better.

Location

8.0

The location is breathtaking, with views of the mountains and easy access to nearby ski slopes. However, it can be quite far from the central bus station, requiring planning.

Dining

9.0

The dining experience was quite delightful; breakfast and dinner were included, and the quality of food was excellent, though the dinner options might not cater to picky eaters.

Facilities

10.0

The onsen facilities were extraordinary, offering a relaxing escape after a day on the slopes, alongside other recreational areas for families.